Seller and order
Store: rawnak. Website: https://rawnak.org. Customer support: support@rawnak.org and +905355403220.
The product page and checkout identify each item’s essential characteristics, quantity, stock status, unit price, taxes, discounts, delivery charge, and total amount payable. The checkout summary forms part of this notice.
The selected payment method and payment provider are shown before the order is submitted. No optional charge may be added without the customer’s express selection.
Delivery
The expected delivery window is 2-5 business days unless a different estimate is shown at checkout.
Orders are delivered to the address entered by the customer. The customer should check the address and contact information before payment.
If performance becomes impossible, the customer will be informed and amounts collected for the unavailable item will be refunded in accordance with applicable law.
Withdrawal and returns
For eligible distance purchases, consumers generally have fourteen days to withdraw without giving a reason. Product-specific statutory exceptions remain applicable.
A withdrawal notice may be sent to support@rawnak.org or through the available provider support channel. The model withdrawal form is optional.
Designated return carrier: 34. Return address: istanbul. Disclosed return cost: 0.
Complaints and legal remedies
Customer-service requests are accepted through support@rawnak.org and +905355403220.
Consumers may apply to the competent Consumer Arbitration Committee or Consumer Court according to the applicable monetary and territorial rules. Mandatory consumer rights are not restricted by this form.
By selecting the required checkout confirmation, the customer confirms that this information was made available before placing an order carrying a payment obligation.