Before payment
Checkout displays the item total, discounts, delivery cost, taxes or duties collected, currency, payment method, and final amount before the customer creates a payment obligation.
A failed or abandoned authorization does not by itself create a confirmed order. A temporary bank authorization may remain until the bank releases it.
Provider processing
The currently enabled provider set is: Fourthwall. The provider actually used is identified at checkout and in the order record.
Card and wallet credentials may be entered on a provider-hosted page. rawnak receives transaction status and reference data needed to manage the order, rather than full card details, unless explicitly stated otherwise.
Refunds and disputes
Approved refunds are sent through the original provider and method where possible. Provider and bank processing time may delay when the amount appears after issuance.
Contact support@rawnak.org before opening a payment dispute so support can investigate delivery, cancellation, duplication, or fraud. This request does not restrict the customer’s statutory or card-scheme rights.
Fraud prevention
Orders may be checked for inconsistent address, payment, device, or transaction signals. Additional verification or cancellation may occur where reasonably necessary and legally permitted.